Refund policy

Returns & Exchanges

Thank you for shopping with us.

As we are a small business, we do not offer refunds.

We only provide exchanges under the following conditions:

• The item is damaged when delivered.
• You received the wrong size or wrong product.

Exchange Conditions

• Please contact us within 48 hours of receiving your order.
• An unboxing video is mandatory for any damage or wrong item claims.
• The product must be unused, unwashed, with original tags and packaging.
• Exchange requests without proof may not be accepted.

Non-Returnable Items

• Change of mind.
• Color variations due to lighting or screen settings.
• Slight measurement differences (1–2 cm).
• Used, washed or damaged items after delivery.

Refunds are not available.

Exchange Shipping Charges: Customers are required to pay the exchange shipping charges. The amount paid will be provided as store credit, which can be redeemed on the customer’s next purchase